23/06/2022 – 16:44
The Chamber of Deputies’ Social Security and Family Commission approved Bill 9226/17, which provides states, municipalities and federal districts with a service letter for Unified Health System (SUS) customers to prepare and maintain a public ombudsman. does. Get resources from the National Health Fund (FNS).
Presented by Deputy Jandira Figali (PCdoB-RJ) and others, the text adds provisions to Law 8.142 / 90, which deals with community participation in the management of SUS. The law now provides that federal agencies have: Health Fund; Health Council Health plan; Management Reports Relevant health resources in the relevant budget; And commissions for the preparation of career plans, positions and salaries.
Cat Boss / House of Representatives
Padilha: It will be necessary to demand a service letter.
According to the proposal, the new responsibilities will also apply to federal hospitals under the responsibility of the Ministry of Health. Reporter, Deputy Alexander Padilla’s (PT-SP) report was conducive to this project.
“After nearly three decades of building and structuring a unified health system, it seems like it’s time to do more and give the population the means to get the most out of it,” he said. “The presence of a service letter for consumers and the public ombudsman to the conditional transfer from the National Health Fund is a good step in this direction,” he added.
According to the text, the service letter should contain clear and accurate information about health services provided within the jurisdiction of the state or municipality, for example, providing information:
– Requirements and documents required for access to health services, including opening hours of health facilities and work schedule of professionals;
– Predict waiting time for service;
– Places and methods for the user to file a complaint about possible irregularities.
The letter should be updated from time to time and published on the website of the state, federal district or municipality and their respective health departments, as well as in the physical media in the units.
On the other hand, the ombudsman should be a necessary place for direct institutional dialogue between the state and the citizens, capable of facilitating the resolution of problems.
Under the plan, public ombudsman offices must have administrative autonomy to use their attributes. The ombudsman must be an effective civil servant and will complete a two-year term on a full-time basis, with only one re-appointment allowed.
The results of the public ombudsman’s assessment should be made public on the state, federal district or municipality’s website, as well as in the physical media in health units.
I will analyze the proposal. The final character Through the Constitution and the Justice and Citizenship Commission.
Learn more about bill processing.
Report by Lara Huje.
Editing – Anna Chalb