Ana Paula Lobo and Pedro Costa … 08/05/2022 … Digital Convergence
With 20 years of expertise within the telecommunications business, Alex Salgado, vice chairman of B2B at Vivo and head of the operator’s company division since 2017, says that the trail to turning into a expertise integrator that goes past connectivity is achieved inside Vivo’s aim of digitalization to carry folks collectively. . In an unique interview with CD em Pauta, he says the most important problem was constructing and managing a single crew for all areas associated to B2B, comparable to gross sales, pre-gross sales, administration and customer support, with out competing with B2C assets. , Vivo’s flagship.
“We have outlined a method in B2B to be very near the shopper, to the corporate. We do not simply ship the connection and stroll away. We develop options to digitize companies. It’s no coincidence that we have 2.3 billion rupees in digital providers within the final 12 months,” mentioned Salgado. Another key to getting scale for B2B contains investing in simplifying techniques and bettering inside processes. “We need to simplify issues internally and for clients. The thought is to maintain it so simple as potential and we’ll have lots of new issues in 2023,” he added.
The development of 5G in B2B doesn’t rely on the B2C array, however it permits a brand new journey: a 5G supply tailored to small and medium-sized companies. “Web 3.0 and business automation options can be found on 4G LTE, however they’re costly for the SME market. Thanks to 5G and the flexibility to share networks, you may digitize on demand, with much less consumption,” defined the vice chairman. B2B at Vivo.
5G information coming in September: Vivo will be the primary operator to promote a 5G laptop computer in partnership with Lenovo for B2B. Salgado acknowledges that units, whether or not laptops, cameras or sensors, will turn out to be extra inexpensive in 2023. 5G modems price about US$60, or about R$300.00 immediately. “I’m assured that in 2023 we’ll have 5G laptops costing round $4,000 to $5,000,” Salgado says.
Another related occasion for 2023 is the penetration of 5G into inside company networks. For Alex Salgado, conventional wired networks will lose floor to 5G with Wi-Fi 6. “It is now not essential to cable buildings with Ethernet networks. With 5G, at Mmwave (millimeter) frequencies, networks can attain as much as 4 Gbps in an indoor atmosphere, far more than Wi-Fi and even wired networks ship, which may be very costly if a 10Git community will not be put in. 5G enterprise is coming to make the atmosphere wi-fi.”
In the CD at Pauta, Alex Salgado talks concerning the problem of retaining and managing the dwindling expertise pool, and likewise talks about Vivo’s B2B cloud productiveness, massive knowledge and synthetic intelligence, and partnerships signed to construct the company digital ecosystem. . This can also be the place 5G is available in. “5G is a good integrator of IT, massive knowledge and IoT techniques that will develop considerably in Brazil,” he says. Watch an interview with Alex Salgado, VP of B2B at Vivo.